About DTC

DeKalb Telephone Cooperative, Inc (DTC) has been the local telephone company serving areas in Alexandria, Auburntown, Gordonsville, Liberty, Milton, Norene, Smithville, Temperance Hall, Woodbury, and Woodland since 1951. We were created by local citizens to provide basic telephone service to these rural areas at a time when none existed due to the higher costs and lack of profits in servicing rural areas of Tennessee.
Today, DTC has progressed from basic telephone service to advanced communications services, including wireless service, Internet access, high speed data services, special calling features, voice mail and DTC TV service. In addition, we provide the most sophisticated technological services for businesses with customized systems and dedicated support.
From staying connected with local events to keeping up with the advancing communication technologies, DTC keeps in touch, all while maintaining a sense of local pride. We live in the communities we serve, so you know that you're talking to someone who can understand your needs and assist in providing the best solution.
We believe in being a good neighbor by giving back to the people we serve by supporting and being involved with the local schools, ball teams and other community groups and events.
We are dedicated to offering the highest level of service, not just as any company serving the community, but as partners serving neighbors and friends in our local areas.
Our history is rich, and we plan to continue providing the best possible service, at the lowest possible cost to truly be Your Total Communications Provider. We are excited about the future and look forward to further enhancements that will benefit the lives of those who live in the communities we serve.
MISSION STATEMENT FOR DTC
- To convince our members, through hard work and a "can do" attitude, that we provide better service than any business they currently receive service from.
- We will spend money that has been entrusted to our care as though it were our own. Decisions about expenditures will be guided by providing the latest in service and hardware technology, at the same time, providing these services at rates that are competitive.
- Employees will be well-trained, well-supervised and managed, and paid fair and reasonable wages. In exchange, the employees will be expected to contribute their best effort, hard work and positive attitude to achieve the goals of the Cooperative.
- To create a work environment where the board and employees of the Cooperative judge to be a "Great Place To Work".
