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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
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Access Numbers

Local Access Modem Phone Numbers:

Use area code only if dialing long distance to connect. DTC not responsible for long distance calls.

Smith/DeKalb/Cannon Counties
Dial-up......................................615-683-1383

Wilson/Davidson Counties
Dial-up..............................…..615-408-1383

Rutherford County
Dial-up......................................615-409-1383

Roaming Access Using Toll-Free Number*: 866-705-7715

*When traveling outside the local DTCcom.Net area, a toll-free number is available. Toll-Free number access is available at no charge for up to two hours each month. Using Toll-Free number access beyond two hours each month will be billed at $6.00 per hour or portion thereof to your Internet account.

Click here to REQUEST MORE INFORMATION.

Call DTC 615-529-2955

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