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Network Technician

DTC Communications is seeking an experienced, knowledgeable, and motivated Network Technician to join our Central Office team. This position will be responsible for the installation, maintenance, and monitoring of all central office switching and transmission equipment, transport systems, and various control and power distribution equipment.


• Installs, maintains, monitors, repairs, and performs preventive maintenance on the following but not limited to:
- All central office switching equipment
- Broadband transport equipment
- IP based traffic aggregators
- Fiber optic systems
- Digital cross connect systems
- Digital loop carriers
- Fiber to the home (FTTH) CO terminals
- Fujitsu SONET transport systems
- Netsmart 500 & 1500
- Metaswitch VoWIFI/Hosted PBX/SBC/translations
- 911 network services
- DC power equipment
- Battery plants
- Other various control and power distribution equipment
• Installs, tests, troubleshoots, and repairs all types of special circuits including, but not limited to: Metro Ethernet, OC-48, OC-192, T-1, MPLS, DS1, and DS3
• Troubleshoots and repairs all network problems
• Performs maintenance of DSLAM, IP Switch, BNG, and routers associated with the broadband Internet
• Supports the escalated Internet installation and support issues for Internet services by troubleshooting and testing modem speed and connectivity performance
• Supports sales and installations of broadband, T1, MPLS, DSL, SONET, and Metro Ethernet services
• Creates and runs data scripts for provisioning, troubleshooting and maintenance of data equipment, which may include the creation and maintenance of online database
• Performs transmission and noise measurements and make corrective adjustments to equipment
• Performs daily provisioning, monitoring, and troubleshooting of data network
• Prepares and completes activities including moving, changing, installing, configuring, repair and/or removal of data communications equipment by reviewing and following work orders and other documentation
• Identifies and pursues potential revenue producing or expense reduction opportunities


• High school diploma or equivalent
• 1-3 years of technical/electronic experience
• CCNA certification required or obtained within 12 months from date of hire
• Associates degree in electrical engineering or computer science preferred
• Five plus years of experience with electronic and digital equipment preferred
• Experience with installation and maintenance of special service circuits
• Knowledge of TCP/IP, VOIP, PBX, CAT 5 & 6 wiring, SONET, and Ethernet
• Knowledge of power system and its operations, digital data communication, long loop line treatment, carrier and span line maintenance, CO (Controlled Maintenance) MOP procedures and records, and fiber optics and terminal equipment
• Ability to interpret work prints, manuals, service orders, drawings, and other documentation when installing new equipment and/or troubleshooting network problems
• Ability to work from oral or written instructions, plan work, and work without direct supervision and repair technical problems with minimum supervision
• Ability to perform math for IP sub netting functions
• Ability in problem solving and resolution
• Excellent computer skills including use of all required software programs
• Strong organizational skills with high attention to detail
• Ability to thrive in a high energy, fast growth environment
• Excellent oral and written communication skills
• Ability to maintain a valid Tennessee driver’s license
• Ability to work call outs and support a continuous 24/7 operation
• Ability to work overtime, rotating schedule, and weekends

DTC offers a comprehensive benefits package and salary commensurate with qualifications and experience.

Please submit resume and cover letter to no later than November 27, 2015.

DTC Communications, established in 1951, is a progressive communications company offering a broad range of services including voice, broadband internet, cellular, IPTV, and security systems in Middle Tennessee.

DTC is an equal opportunity employer. It is the policy of DTC to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.

Any applicant who is unable to use email to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 615-464-1404.