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FAQ Categories

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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

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Contact Information

Address:
111 High Street
Alexandria, TN 37012

Email:
WeCare@dtccom.net

Office Hours:
7:00 am to 5:00 pm Monday thru Friday
(except Holidays)

Customer Service:
615-529-2955 or 800-367-4274

Repair Service:
611 within DTC area or
615-529-2951 outside DTC area

Internet Tech Support:
683-4033 or 866-232-8010

DTC TV Tech Support:
273-8288

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