Important Customer Privacy Notice

Federal law protects your privacy rights as a customer of DTC Wireless. These rights are in addition to the existing safeguards that DTC already has in place to ensure one’s privacy rights. The Federal Communications Commission (FCC) requires DTC Wireless to notify all subscribers of their rights to restrict the use of their Customer Proprietary Network Information (CPNI). You have the right, and DTC Wireless has a duty, under federal law, to protect the confidentiality of your CPNI.

WHAT IS CPNI? CPNI is information you might consider private and therefore wish for DTC Wireless to protect. CPNI is information DTC possesses solely due to the customer-carrier relationship that is necessary for DTC Wireless to serve your telecommunications needs.

WHAT ARE EXAMPLES OF CPNI?  Examples of CPNI include DTC Wireless knowledge of the types of services to which you subscribe such as Caller ID, the quantity of your calls or the amount of your long distance bill or a list of phone numbers you have called.  In other words, is information about when, where and how often you use our telecommunications services.

HOW IS YOUR PRIVACY PROTECTED?
To comply with additional FCC regulations (effective December 8, 2007) which further protect customer privacy, DTC Wireless is allowed to discuss account information ONLY with the account owner(s).  We must be able to authenticate that person(s) by asking for an assigned password and/or by asking a specific security question to which you have previously provided us the answer.  You may also designate an authorized user that you request be given access to your account information (i.e., spouse, adult child, etc.).  That authorized user must also have the password and the answer to the security question to access your account.

Should you lose or forget an established password, we are required to identify you or an authorized user by your answer to a specific security question.  Should you request account information without the password, we are allowed to respond in one of three ways:  1) mail a copy of your bill to your billing address; 2) call you with the information at the telephone number of record; or 3) provide the information to you in person at one of our customer service/retail centers after you have presented a valid photo ID.

When choosing your password, you cannot use the same number as your account number or any other number that could easily identify you, such as your social security number.  You are also not allowed to use information such as a mother's maiden name or other pertinent information that would be readily known to others.

OPT OUT NOTICE

As in the past and continuing into the future, our company respects your privacy and abides by the privacy rules mandated by the Federal Communications Commission, state commission, and any other oversight telecom agencies.  We never sell your private account information or provide call detail information of your telephone calls to outside entities for marketing purposes.  The protection of your information is important to us and our company acknowledges that you have a right, and we have a duty, under federal law, to protect the confidentiality of your Customer Proprietary Network Information (CPNI).

Sometimes we would like to make you aware of additional products or services available from us and our affiliate, DTC, outside the existing business relationship.  For example, if you have our local exchange voice service, you may be interested in our long distance packages.  However, per the FCC new rules on CPNI, you have the option of being excluded from such targeted marketing services by signing and returning the opt-out notification below.  CPNI is information created by virtue of the relationship between a carrier and a customer, including the quantity, technical configuration, type, destination, location, and amount of use of a customer's telecommunications services purchased (including specific calls a customer makes and receives) and related local and toll billing information.  It does not include published information such as one's name, address, or telephone number.

We would like the opportunity to continue to better serve you by notifying you of our additional products and services; however, you have the right to opt-out of hearing about these products and services.  If you would like to continue being notified about the products and services based upon your current services with us then please do nothing further.  However, if you would like to opt-out, the signed and returned signature card will not allow us to inform you of the products and services outside of your existing scope of service with us based upon the use of your CPNI.

Unless you provide us with notice that you wish to opt-out, we will assume that you give our Company the right to utilize your CPNI for internal marketing campaigns.  Please be advised that if you do not opt- out, your consent will remain valid until we receive your notice withdrawing it.  If you wish to withdraw your consent at any time, you may do so by completing the notice below.  Furthermore, note that opting out will not affect the status of the services you currently have with our Company.  In addition, we can disclose your CPNI to comply with any laws, court order, or subpoena or to provide services to you pursuant to your Customer Agreement.

Please call our office and speak to a Customer Service Representative if you have questions on this notice.

615-464-2355                                                                                      February 1, 2008
Phone Number                                    

OPT-OUT NOTIFICATION
Return this portion if you choose to opt-out of notification of DTC Wireless internal targeted marketing of services and products that are outside of your existing service scope.

I have read this notice and would like to opt-out of the CPNI based marketing of products and services that are outside of my existing scope of service offered by DTC Wireless.

Authorized Customer:           ___________________________________________

Street/Billing Address:           ___________________________________________

City, State, Zip Code: ___________________________________________

Telephone Number:    ___________________________________________

Authorized By:         ___________________________________________
                         (Signature of authorized contact currently listed on the account)
Date:                           ___________________________________________