• About Us
  • DTC Offices
  • Links
  • Promotions
  • Community
  • Kids Connections
  • Customer Care
  • Contact Us
Home

Level2

  • Home
  • Internet
    • Internet
    • Bundles & Packages
    • Residential DSL
    • DSL -vs- Dial Up
    • Dial Up Internet
    • Web Hosting
    • Personal Web Space
    • Access Numbers
    • Security Warnings
    • Acceptable Use Policy
    • Easy Reference Guide
    • Setup Tech Support
      • Setup Tech Support
      • Dial Up Setup
      • Outlook Express / Outlook Setup
      • Spam Filter
      • Easy Reference Guide
      • DSL Setup Instructions
      • DSL Modem Connections
  • Long Distance
    • Long Distance
    • Residential
    • Business
    • International
    • Change LD Form
  • Telephone
    • Telephone
    • Simple Touch Features
    • Easy Pay
    • Voice Mail
    • Lifeline and Link-Up Programs
    • Bundles & Packages
  • Wireless
    • Wireless
    • Residential Wireless
    • Business Wireless
    • DTC Rewards
  • TV
    • TV
    • Plans & Channels
    • Plans (PDF)
    • Channel Line Up (PDF)
    • Terms of Service
    • DTC Rewards
    • TV Ads on My DTC 3
    • We've Got DTC TV
    • DVR Instructions
  • Business Services
    • Business Services
    • Business Phone Systems
    • Business DSL
    • Web Hosting
    • Long Distance
    • Teleconferencing
Home

FAQ Categories

  • Capital Credits
  • Bundles
  • DSL - Digital Subscriber Line
  • DTC Rewards
  • Long Distance
  • Phone Service

Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

DTC Offices

Quality service at the lowest possible cost, is the goal of DTC... Dedicated to Customers!.

For your convenience, we have four local offices that provide Your TOTAL Communications services:

WIRELESS - DSL - INTERNET - LONG DISTANCE - TV

ALEXANDRIA
Alexandria
111 High Street

Hours: 7:00 am to 5:00 pm
Monday thru Friday (except Holidays)

GORDONSVILLE
GORDONSVILLE
126 JMZ Drive

Hours: 7:00 am to 5:00 pm
Monday thru Friday (except Holidays)

SMITHVILLE
Smithville
200 Wal-mart Drive

Hours: 7:00 am to 6:00 pm
Monday thru Friday (except Holidays)
Saturday 9:00 am to 1:00 pm

WOODBURY
Woodbury
106 West High Street

Hours: 7:00 am to 5:00 pm
Monday thru Friday (except Holidays)

Contact Information

Customer Service:
615-529-2955 or 800-367-4274

Repair Service:
611 within DTC area or
615-529-2951 outside DTC area

Internet Tech Support:
683-4033 or 866-232-8010

DTC TV Tech Support:
273-8288

Google Search



Customer Care

  • View Your Bill
  • Contact Us
  • Understanding Your Bill
  • Store Locations
  • Setup & Tech Support
    • Dial Up Setup
    • Outlook / Outlook Express SetupE-mail Account Configuration
    • Spam Filter
    • Easy Reference Guide (PDF)
    • DSL Modem Instructions
    • DSL Setup Instructions
  • E-Newsletter Links
  • Customer Privacy
  • Buried Service Specs (PDF)
  • Credit Card Auth Form (PDF)
  • Bank Draft Form (PDF)
  • DTC Agents
  • FAQ's

Copyright 2008 - DTC Communciations - All Rights Reserved.
Customers and visitors to the DTCcom.net website agree to abide by the site Terms and Conditions and the site Acceptable Use Policy.