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Home Internet

FAQ Categories

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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

Easy Reference Guide

DTCcom.Net Internet Service Information

Customer Service: 615-529-2955 or 800-367-4274

Office Hours: Monday-Friday 7:00 am – 5:00 pm

Technical Support: 615-683-4033 or 866-232-8010

Support Hours: 24 hours a day, 7 days per week

Local Access Modem Phone Numbers:
Use area code only if dialing long distance to connect.
DTC not responsible for long distance calls .
Toll free service available, see below.

Smith/DeKalb/Cannon Counties
Dial-up.........................................615-683-1383

Wilson/Davidson Counties
Dial-up..........................…........…615-408-1383

Rutherford County
Dial-up.........................……….......615-409-1383

Dibrell..........................................615-597-1010

Roaming Access Using Toll-Free Number: ** (866) 705-7715

**When traveling outside the local DTCcom.Net area, a toll-free number is available. Toll-Free number access is available at no charge for up to two hours each month. Using Toll-Free number access beyond two hours each month will be billed at $6.00 per hour or portion thereof to your Internet account.

Email Account Setup Information:

Primary DNS……........ServerAssigned
Secondary DNS........Server Assigned

Domain Name...........dtccom.net

World Wide Web........www.dtccom.net

Mail (POP Server)......pop.dtccom.net
(Incoming Mail)

Mail (SMTP Server)smtp.dtccom.net
(Outgoing Mail)

Personal Web Space Account Setup

FTP to Personal Web Space …………......ftp://www.dtccom.net
View Personal Web Sites: .........................(sample) http://www.dtccom.net/~username

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