If I want to dispute a charge that appears on my bill – and don’t pay the charge – will my local service be disrupted?

Your bill identifies all charges that if not paid, could result in the disconnection of your basic local phone service; such services are listed as “deniable” charges. Our (STATE PUC) designates the charges we must classify as “deniable,” and we identify those charges on your bill. Non-payment of other, “non-deniable” charges can result in the termination of that specific service, but will not lead to disconnection of local phone service. If you don’t recognize the charges, you should call the toll-free number listed on your bill within 60 days to ensure there is no interruption of the service in question.