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FAQ Categories

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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

Lifeline and Link-Up Programs

Low income assistance is available for qualified persons on installation costs through Link Up Tennessee and on monthly local telephone service through the Lifeline Program. For information on these programs, please call Customer Service at 615-529-2955 or 800-367-4274.

Click here to download the Lifeline and Link-Up applicaiton.

Additional details about Lifeline and Link-up are available at the websites below.

Life Line Support

Tennessee Regulatory Authority

Google Search



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