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FAQ Categories

  • Capital Credits
  • Bundles
  • DSL - Digital Subscriber Line
  • DTC Rewards
  • Long Distance
  • Phone Service

Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

It's My Voice, my Vision... It's myDTC

Fast maintenance service!
Charles E. Sain
Woodbury
DTC can take care of all my communication needs at one place.
Vance Bros. Motor Co
Woodbury
Because even when I have some problems they always seem to work with me and tellers are always nice.
Laura Mason
Woodbury
Friendly, hometown people and great service!
Francis G. Kittrell
Woodbury
All I have to do is pick up the phone and call DTC with any problem or question I might have. I get to speak to a LIVE person who is working within 30 minutes of my workplace and home.
Melinda Willoughby
Smithville
Hometown Feeling
Teresa Danford
Woodbury
I am very proud to be an owner/member of my DTC cooperative due to the fact that I have a vote. We are all "Class A" stock holders and all we have to do is show up to vote our principles! How easy is that?
Sam Sampson
Woodbury
Gordonsville office ladies are wonderful. Been a wireless customer for years, considered switching but decided I couldn't get the same great customer service I receive from DTC, anywhere else.
Glenda Baker
Gordonsville
I have been a member of DTC since 1992 and my dad (Barry Hunter)retired from DTC last year after working there for 30 years.
Lynn Woodard
Brush Creek
Good phone service
Angel Hernandez
Woodbury
Because it makes paying the bill much handier. I also like the new upgraded version of the DTC TV. I really like having it all in one bundle.
Carol Green
Smithville
Great opportunties for employment for our community and no high fluttin prices like the other guys.....
Cynthia Diane Carter
Smithville
Very seldom have to call for help. I feel Employees are very helpful and knowledgeable if I ever do have a problem or need help.
Mike Williams
Alexandria
Once again, I can't say thanks enough for helping with "On My Own" school program. I'm glad DTC wants to be involved in our youth.
April Martin
Smithville
Jim Bob was very kind, respectful and informative about TV service bundles on a recent service call. Thanks for the quick response. DTC service is exceptional.
Erline White
Gordonsville
Good Phone Service
Faye Driver
Woodbury
I just moved back to Gordonsville and got connected with DTC and I love it. The service is great and the people treat you so good.
Regina Atwood
Gordonsville
DTC TV service is wonderful. Installation was done quickly and to my satisfaction.I want to keep DTC TV service because I want to spend my money locally.
E. Murphy
Smithville
The staff at the office where we pay our bill are very nice and friendly and are always eager to help in any way that they possibly can. A smile goes a long way in my opinion.
Curtis and Jean George
Bradyville
Great small town service, friendly workers and great rates.
Amie Buchanan
Alexandria
DTC is just wonderful!
Johnny Gannon
Woodbury
Great service,DTC now offers all the services I need bundled together. I've had DTC phone services for over twenty years and would not consider any other provider.
Roy Merriman
Smithville
Land phone, TV, internet = one bill! Way to go, DTC!
Liz Antoniak
Dowelltown
They always give good service and are really courteous when you call and always help with any problem you have.
Dean Estes
Smithville
Quick friendly service with a short wait time for in home service.
Ernest Stome
Smithville
Good phone serice
Rebecca Bowman (Driver)
Woodbury
They are the best phone service and the best staff ever.
Sharon Wheelock
Smithville
Everyone is always friendly and helpful. We've never had a problem with assistance either on the phone or in person.
Janice Ballard
Gordonsville
Because I am a part of the voting process!
Renita Haley
Woodbury
I love having bill combined and being able to bank draft.
Kathyrn Byford
Woodbury
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