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FAQ Categories

  • Capital Credits
  • Bundles
  • DSL - Digital Subscriber Line
  • DTC Rewards
  • Long Distance
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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

It's My Voice, my Vision... It's myDTC

I love having bill combined and being able to bank draft.
Kathyrn Byford
Woodbury
There's never a surprise on my bill and DSL is so reliable!
Esther M Ogg
Smithville
The price is great and the customer service is wonderful. That's why I'm proud to say "It's my DTC DSL.
Jeana McCardell
Woodbury
We switched to DTC because they are local . If there is a problem it is handled by local people in a timely manner. They are very prompt in answering questions about whatever you need to know.
Connie Henry
Smithville
Always fast and friendly service!
Melissa J. Kyle
Temperance Hall Community
They go out of their way to help you with whatever you need. Great customer service.
Heather Bogle
Woodbury
The employees take my problems personally! Very good service.
Antoinette Fruehauf
Smithville
Friendly Service.
Russell Farkss
Woodbury
If you have a problem, there is a real person who will take the time and listen to your problem and walk you through the steps needed to solve the problem.
Bobby Hall
Dowelltown
DTC keeps us up-to-date on our email information and works on keeping out spam.
J Norton
Woodland
They always give good service and are really courteous when you call and always help with any problem you have.
Dean Estes
Smithville
Gordonsville office ladies are wonderful. Been a wireless customer for years, considered switching but decided I couldn't get the same great customer service I receive from DTC, anywhere else.
Glenda Baker
Gordonsville
The service is great and the employees that I've dealt with are very personable and helpful. It is wonderful to have hometown servie with a smiling face.
Lisa Peterson
Smithville
Friendly, hometown people and great service!
Francis G. Kittrell
Woodbury
I have been a member of DTC since 1992 and my dad (Barry Hunter)retired from DTC last year after working there for 30 years.
Lynn Woodard
Brush Creek
Great service,DTC now offers all the services I need bundled together. I've had DTC phone services for over twenty years and would not consider any other provider.
Roy Merriman
Smithville
Excellent customer service, willing to go out of their way to make sure the customer is 100% satisfied.
Bridget Jones
Woodland
Smithville staff helped me choose the Bundle best for ME. DTC-TV is wonderful!! Even through all the storms, the signal was never lost. I would certainly recommend DTC-TV.
Sharon Walker
Smithville
Good phone serice
Rebecca Bowman (Driver)
Woodbury
The staff at the office where we pay our bill are very nice and friendly and are always eager to help in any way that they possibly can. A smile goes a long way in my opinion.
Curtis and Jean George
Bradyville
Hometown Feeling
Teresa Danford
Woodbury
I've been a member of DTC for over 30 years. It has always been here when I needed it. Thanks DTC
Bessie Jones
Smithville
DTC is just wonderful!
Johnny Gannon
Woodbury
Good service!
Michael Merritt
Woodbury
Jim Bob was very kind, respectful and informative about TV service bundles on a recent service call. Thanks for the quick response. DTC service is exceptional.
Erline White
Gordonsville
DTC TV service is wonderful. Installation was done quickly and to my satisfaction.I want to keep DTC TV service because I want to spend my money locally.
E. Murphy
Smithville
I'm proud to say its myDTC because it has great service, great people. It keeps me up-to-date and entertained.
Esther M Ogg
Smithville
It's the best service I've ever had, that's why!
Donnie Key
Alexandria
Because I can be back in the remotest "hollers" of DeKalb County and still A++ cell service with DTC. Thanks
Liz Antoniak
Dowelltown
Great small town service, friendly workers and great rates.
Amie Buchanan
Alexandria
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