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FAQ Categories

  • Capital Credits
  • Bundles
  • DSL - Digital Subscriber Line
  • DTC Rewards
  • Long Distance
  • Phone Service

Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

It's My Voice, my Vision... It's myDTC

We switched to DTC because they are local . If there is a problem it is handled by local people in a timely manner. They are very prompt in answering questions about whatever you need to know.
Connie Henry
Smithville
Good service!
Michael Merritt
Woodbury
The service is great and the employees that I've dealt with are very personable and helpful. It is wonderful to have hometown servie with a smiling face.
Lisa Peterson
Smithville
DTC keeps us up-to-date on our email information and works on keeping out spam.
J Norton
Woodland
Janet Griffith - Customer Service Representative was very informative and gave great detailed information about DTC services.
Shearon Robinson
Milton
Friendly, hometown people and great service!
Francis G. Kittrell
Woodbury
Friendly Service.
Russell Farkss
Woodbury
Just wanted to say “thank you” for my capital credit check. I have lived all over the country, and have never known a company to give $$ back to their customers. Really appreciate it!
Louise Brown
Smithville
They always give good service and are really courteous when you call and always help with any problem you have.
Dean Estes
Smithville
Everyone is always friendly and helpful. We've never had a problem with assistance either on the phone or in person.
Janice Ballard
Gordonsville
The staff at the office where we pay our bill are very nice and friendly and are always eager to help in any way that they possibly can. A smile goes a long way in my opinion.
Curtis and Jean George
Bradyville
DTC is good to have to call 911 and my loved ones.
Virginia Kay Jones
Alexandria
Very seldom have to call for help. I feel Employees are very helpful and knowledgeable if I ever do have a problem or need help.
Mike Williams
Alexandria
I am proud to say it's my DTC, because of the exceptional services provided to my area.
Sammy Vantrease
Brush Creek
Because it makes paying the bill much handier. I also like the new upgraded version of the DTC TV. I really like having it all in one bundle.
Carol Green
Smithville
I have been a member of DTC since 1992 and my dad (Barry Hunter)retired from DTC last year after working there for 30 years.
Lynn Woodard
Brush Creek
Good phone serice
Rebecca Bowman (Driver)
Woodbury
They go out of their way to help you with whatever you need. Great customer service.
Heather Bogle
Woodbury
I've been a member of DTC for over 30 years. It has always been here when I needed it. Thanks DTC
Bessie Jones
Smithville
Good Phone Service
Faye Driver
Woodbury
DTC is good because you have friendly, happy service.
Joey and Felicia McPeak
Norene
Quick friendly service with a short wait time for in home service.
Ernest Stome
Smithville
Smithville staff helped me choose the Bundle best for ME. DTC-TV is wonderful!! Even through all the storms, the signal was never lost. I would certainly recommend DTC-TV.
Sharon Walker
Smithville
They are the best phone service and the best staff ever.
Sharon Wheelock
Smithville
All I can say is I had trouble with my phone, it was all most time to close on a Friday but the DTC worker came out any way and fixed my phone. Now tell me what other phone company would do as DTC did?
Betty Hedgecoth
Woodbury
DTC can take care of all my communication needs at one place.
Vance Bros. Motor Co
Woodbury
The employees take my problems personally! Very good service.
Antoinette Fruehauf
Smithville
Great small town service, friendly workers and great rates.
Amie Buchanan
Alexandria
Hometown Feeling
Teresa Danford
Woodbury
Excellent service and reasonable prices. Thank you DTC
Gail C. Poss
Smithville
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