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Code of Conduct

Our commitment to our customers and our values make us who we are, a respected company with a strong track record for delivering quality service and acting with honesty and integrity.
At DTC, our aspiration is to be the most highly regarded service company. One way to accomplish this is to put our customers first by providing excellent service and great communications experiences. It’s not just what we deliver to our customers – our good customer service, our affordable plans, and our ever-expanding network. It’s how we deliver those services that differentiate us from the competition. We deliver value to our customers with passion, pride, and a constant demonstration of our core values.
In order to keep our commitment, we need to always honor our core values.

We are honest, ethical, and upfront because trust is the foundation of our relationships with our customers, our communities, and each other. We do the right thing without compromise.

It is imperative that we respect everyone and treat people with dignity. We champion diversity, embrace individuality, and listen carefully when others speak.

We hold ourselves to a very high standard of performance. We value innovative ideas and the teamwork it takes to make them realities. We continually strive to make the customer experience better and exceed their expectations.

We take responsibility for our actions as individuals, as team members, and as an organization.
Great companies are judged by what they do, not by what they say. To be the premium service provider, we must continually push ourselves in new and exciting directions. As a team, we will work together to explore new technology today for tomorrow’s success.

Code-of-Conduct.pdf (352.01 KB)