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Support

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Customer Care

Technical Support

DTC (Main Office)
P O Box 247
Alexandria TN 37012
615-529-2955 or
615-588-1277 (Carthage Area)
Telephone Technical Support:
611 Inside DTC Area
1-800-253-8121 Outside DTC Area
615-588-1280 (Carthage Area)
DTC E-Mail:
WeCare@DTCcom.net
DTC TV Technical Support:
615-273-8288
615-588-1282 (Carthage Area)
DTC TV Training Videos
View Your Bill Internet Technical Support:
615-683-4033 or 866-232-8010
Understanding Your Bill Internet Support Hours:
24 hours a day, 7 days a week

Easy Ways to Pay:

Bank Draft Form (pdf)

Credit Card Authorization Form (pdf)

Need Buried Service? Please view specifications: Buried Service Specs

View Privacy Policy.

Freezepic Form.(pdf)

Customer Assistance Programs

Do Not Call Registry

Go to FAQ's - Frequently Asked Questions

Click here to REQUEST MORE INFORMATION.