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FAQ Categories

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Recent FAQs

  • Does DTC Rewards apply to DTC TV service?
  • What is DTC Rewards?
  • My long-distance bill includes a “one-bill” charge? How can I get my local and long-distance charges on a single bill without being charged?
  • I’m considering switching to a wireless carrier? If I decide to “cut the cord” and have only a wireless connection, what can I expect?
  • Are there service-related problems with DSL? Is it available everywhere?
All FAQs

What Customers Are Saying About DTC TV

Richard Flagler
I always encounter friendly faces in the Gordonsville & Smithville offices. DTC employees provide me with personalized service and let me know they value me as a customer. We moved to Brush Creek from a large metropolitan area in another state serviced by the 'big' national cable providers. They treated us as if it did not matter whether we did business with them or not. At DTC, we matter!


J D Wagner
With the December installation special and special price for 3 months I thought it would be a good time to try DTC TV. I was plesantly surprised by the very small reciever and also by the picture quality. The installer did a great job. Not having to worry about losing signal during a storm is a plus too. I now have phone, DSL, and TV service through DTC. I believe in supporting our local area businesses whenever possible. Thanks DTC!!


Rose Lea
I can now call DTC, myDTC totally! I just received DSL and DTC TV and I love it! I don't have to wait all day doing one job on the computer. The DTC TV is like having a TV and an on screen answering machine at the same time with the On Screen Caller ID. The picture is beautiful and I don't even have the HD package. I also have wireless service from DTC. All these services, from myDTC are great! Also when you call, you get an actual person and not some automated machine. I am thankful for all my DTC services and I appreciate the friendly local service.


Jane Gaither
It is great having phone service, internet service & DTC TV in one bill. I have always been treated with respect and very informative on any problems I have had. It is nice to be able to watch TV and the TV not go out whenever there is a storm coming thru like it did when I had Direct TV. Thanks so much DTC for all you do.


Debra Perry
Services are always working and does not go out in rainy weather.


Leah Snow
We absolutely love our DTC TV. We love being able to see our local events and weather and still get all the channels that we watched when we had "the dish"! :o)


Roy Merriman
Great service,DTC now offers all the services I need bundled together. If I have a problem it's handled within a reasonable amount of time and by someone I know and trust! I've had DTC phone services for over twenty years and would not consider any other provider.


Corky Mosley
DTC TV does not go out every time it rains & it's cheaper.


Jan Poehler
Better TV service, no break up like Direct TV, one bill is great!


Elizabeth Thornhill
Outstanding service! No complaints with services - services are great!


Amanda Lattimore
It's the Best TV service we've had. I love the DVR because we can record something and watch a different show at the same time.


Jerry Cooper
Fed up with Dish and Direct - with DTC you can talk to someone local.


Glenda Harris Davenport
The coverage of 8-21-09 football game at Cannon Co High School was Super!! NBC could not have done any better job. Well worthe the cost of advertising. Great job to all involved.


Pauline Taylor
The TV service is great!


Ruth Ann Spencer
Customer service is GREAT and they are there when you need them.


Patricia Moore
Love to use DTC TV, very simple and love having 3 bills in one.


Kathy Reeder
The service is good and the staff are always willing to help in anyway they can.


Heather Vance
It's good service, doesn't cut off during storms.



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