Inside wire maintenance protects your telephone service if you experience problems. For a very small monthly fee, DTC’s wire maintenance can help avoid costly and unnecessary repair charges.
- Business phone service: 99¢ per month
- Business full coverage: $3.99 per month
Inside wiring includes all inside wire running from the protective device (or network interface device), usually located in a box on the outside of your business, through your walls to the telephone jack or other connection device inside the various rooms.
DTC Communications maintains all outside telephone cables and wires from the central office (our equipment) to your business. If your telephone does not work due to a problem in our outside wire or equipment, we will repair and restore the service at no charge.
Customers who do not have inside wire maintenance, however, and who experience problems caused by their inside wiring, customer premise, or customer-owned equipment (i.e., phones, fax machines, etc.) will be charged standard service fees for a technician to assess and diagnose the problem. Additional wiring charges will also apply to repair or replace the existing wiring.
Customers without wire maintenance protection are responsible for all charges including premise visit and hourly rates.