Customer Experience Representative

Do you have a passion for sales and customer service?  DTC Communications is seeking a Customer Experience Representative that will provide excellent customer service to our customers and deliver the ultimate customer experience in our retail store and over the phone.  The position will not only introduce our customers to DTC Communications and showcase our services, it will drive customer loyalty by empowering them with technical knowledge that can enhance the way they live.

In addition to strong motivational and communication skills with a desire to meet and exceed sales goals, the person selected must be customer driven and technologically aware of today’s communications services.  The ideal candidate will have a high school diploma or equivalent, and at least six months to one year of customer sales and service experience.

DTC Communications, established in 1951, is a member-owned, award-winning telecommunications company providing broadband and technology solutions to improve the quality of life for our members and the regions we serve.  The company’s product mix incorporates a broad range of residential and commercial services including voice, internet, video, business solutions, and security systems in Middle Tennessee.

DTC Communications offers a comprehensive benefits package and salary commensurate with qualifications and experience.

If you are passionate about sales and customer service, looking to build a career that allows you to deliver a superior quality experience for DTC customers, please submit resume and cover letter to no later than May 16, 2022.

DTC Communications is an equal opportunity provider and employer.