DTC offers Electronic Bill Presentment and Payment, which allows you to view your bill online and provides options for paying online by Master Card, Visa, American Express, and electronic check.
To print a hard copy of your bill, change both the right and left margins in your browser.
One popular feature is the ability to click on a number on the long distance portion of your bill and get a listing (if the number is published). This link is available from the statements page.
***Online viewing and payment is not available after 5:00 p.m. on disconnect dates or on any other due dates. It will become available again the next business day. If your service is suspended and you make an online payment, it will be necessary to call our office during normal business hours for reconnection.
What You Need to Do:
To access this service and activate your account, please have the following information available and call 615-529-2955 or 800-653-1507 (Carthage):
- Phone Number
- Social Security Number
- Driver’s License Number
A customer service representative will provide your account number and computer generated password for you to use to activate your account. Once your account is activated, you may change your password if you wish to do so. It will not be necessary to call our office again once the account is activated.
You will be able to view billing information, equipment and services for which you are being billed, as well as, current and past statements.
Your browser software must be Microsoft Internet Explorer – 6.0 or higher or Netscape – 7.0 or higher